Category: Community - Page 8 - Enbright Credit Union

CU4KIDS 25 YEAR ANNIVERSARY CELEBRATION

Enbright Credit Union was thrilled to join Credit Union 4 Kids 25th Anniversary Event yesterday celebrating 25 years and $150+ million dollars! Help share and celebrate Credit Union 4 Kids’ milestones, the innovative ways they’ve raised funds, and hear from the patient children CU4Kids funds support! #EnbrightCreditUnion #CU4Kids25thanniversary #SupportCU4Kids

Enbright Cares

We’re Nashville Proud and Credit Union Proud. We care about our members and our communities. Throughout the year you’ll find plenty of ways to join us in our caring outreach, from supporting the Salvation Army each year to our long-term support of the Children’s Miracle Network through Credit Unions for Kids.

Enbright celebrated 11 years in 2020 of providing toys for Nashville’s Forgotten Angels through the Salvation Army’s Forgotten Angel program. Each year, Enbright donates to truckloads of toys to the program, with donations made possible by the credit union, it’s auto dealer partners and the generous donations of Enbright Members.

NES providing assistance to customers struggling to pay power bills

NASHVILLE, TN (WSMV) – Nashville Electric Service announced millions of dollars in additional bill assistance for customers impacted by the pandemic.

During these challenging times, many customers have fallen behind on their power bill and NES wants to help them catch up.

The utility stopped disconnections for nonpayment in March, in addition to waiving late fees and credit card fees. Now that those disconnections are resuming, NES is offering ways to get assistance.

“The Tennessee Valley Authority has given NES a rate reduction credit of $16 million, and we want to give every dollar back to our customers who need it most,” said Sylvia Smith, vice president of customer services for NES, in a news release. “We want customers to know that even if you’re behind, you’re not alone. We are here to help and are teaming up with some of the area’s most respected nonprofits to help us get this funding to customers.”

Breakdown of assistance:

  • $6 million in funding, distributed through NeedLink (customers need to apply)
    • Up to $650 per eligible customer for past due and installment plan balances  
  • $10 million in COVID-19 relief that will show up as a credit on customer bills beginning in November and lasting for 12 months 

Aside from the $16 million in funding, NES had previously partnered with TVA this summer for the Community Cares Fund, offering $700,000 in assistance through NeedLink, as well as Metro CARES Fund that is offering $10 million to customers impacted by the pandemic. To inform customers of these options and the other nonprofit agencies NES is partnering with to offer assistance, the utility launched a website.

NeedLink is taking applications for the assistance online from 8 a.m. on Mondays through (at least) noon on Thursdays and has streamlined the process to minimize the wait time for approval. Those 75 or older or who have no way to apply online can call 615-269-6835.

“NES is grateful for all of the organizations partnering with us to administer millions of dollars of aid to our customers. Those include TVA, NeedLink, Metro CARES, Metro Action Commission, Mid-Cumberland Community Action Agency and others,” said Smith.

Customers can contact NES Customer Relations at 615-736-6900 for assistance with disconnections, account payments, and credit arrangements. For in-person service, customers may visit the NES lobby at 1214 Church St., Monday through Friday from 8 a.m.-6 p.m.

Only 25 customers at a time are allowed inside the customer service lobby to meet COVID-19 safety/social distancing protocols. Customers may also handle in-person transactions at the Enbright Credit Union locations located at 2340 Jackson Downs Blvd. in Donelson and 270 Indian Lake Blvd. in Hendersonville.

List of Resources for Bill Assistance: 

Residential

Commercial

  • Tennessee Small Business Development Center: The Tennessee SBDC offers free advice to help you navigate this unprecedented event. Visit www.tsbdc.org/coronavirus for information about financial assistance, tax relief and other valuable resources.
  • NFIB: The National Federation of Independent Business has a page dedicated to coronavirus resources and toolkits for small businesses. Visit www.nfib.com/tennessee.
  • U.S. Small Business Administration: Click on the yellow banner at the top of the page for COVID-19 relief options and additional resources at www.sba.gov/offices/district/tn/nashville.
  • United Way: The United Way is working to coordinate with local government, nonprofit and association leaders to provide information and resources as quickly as possible at www.nashvilleresponsefund.com. Click on the link at the top of the page for Small Businesses.
  • Hello Alice: Hello Alice is offering $10,000 Business for All grants to small business owners impacted by COVID-19, as well as a business resource center with funding resources and support for small business owners. Go to www.covid19businesscenter.com to apply or find resources.

Remembering Anna Sneed

Anna Sneed PhotoAnna Sneed, who was an employee of the credit union for many years, passed away on September 3, 2020. Anna began working at Electric Service Credit Union, now Enbright Credit Union, in 1962. Prior to coming to the credit union, Anna worked for Nashville Electric Service where she manually copied meter books from the past year’s books to the new year’s books. Because the credit union was small, Anna handled a variety of credit union duties. She made new loans, opened new memberships, handled bookkeeping and personnel. In 1968, Anna left the credit union to raise her two sons, but returned to work at Electric Service Credit Union in 1992. “It felt like coming home to family,” said Anna, whose career lasted through six credit union managers.

Anna retired from the credit union in January 2013. The Community Board Room at the Indian Lake Branch was named in her honor, because she has taught us so much about bringing people together with kindness. She will long be remembered by her credit union family as a generous and gracious person, who made everyone feel welcome.

Said Ron Smith, President and CEO of Enbright, “Anna was a gem. She truly embodied the best of customer service, and she helped the credit union in ways large and small. She made the world a better place.”

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